Grow your career at the forefront of one of the most exciting industries.
We’re looking for passionate, creative individuals to join our rapidly growing teams at Sharon AI. If you’re driven by a love of technology and thrive in a collaborative environment, we encourage you to explore career opportunities with us.
Open Positions
Senior Data & Storage Engineer (AI Neocloud)
Australia
Senior Data & Storage Engineer (AI Neocloud)
Senior Data & Storage Engineer (AI Neocloud)
Australia
Hybrid, Remote
Full Time
GRC Analyst
Australia
GRC Analyst
GRC Analyst
Australia
Hybrid
Full Time
Head of Governance, Risk & Compliance
Australia
Head of Governance, Risk & Compliance
Head of Governance, Risk & Compliance
Australia
Hybrid
Full Time
Workplace Technician (End-User Services / IT Support)
Sydney
Workplace Technician (End-User Services / IT Support)
Workplace Technician (End-User Services / IT Support)
Sydney
Hybrid
Full Time
Head of PMO / PMO Lead
Australia
Head of PMO / PMO Lead
Head of PMO / PMO Lead
Australia
Hybrid
Full Time
HR Manager
Sydney
HR Manager
HR Manager
Sydney
Hybrid
Full Time
Deal Desk Coordinator
Sydney, Aus
Deal Desk Coordinator
Deal Desk Coordinator
Sydney, Aus
Hybrid
Full Time
Data Centre Operations Manager
Sydney, Aus
Data Centre Operations Manager
Data Centre Operations Manager
Sydney, Aus
Hybrid
Full Time
NOC Manager
Sydney, Aus
NOC Manager
NOC Manager
Sydney, Aus
Hybrid
Full Time
Technical Writer
Australia
Technical Writer
Technical Writer
Australia
Remote
Full Time
Network Administrator
Australia
Network Administrator
Network Administrator
Australia
Remote
Full Time
Technical Project Manager
Melbourne
Technical Project Manager
Technical Project Manager
Melbourne
Hybrid
Full Time
Technical Project Manager
Sydney
Technical Project Manager
Technical Project Manager
Sydney
Hybrid
Full Time
Senior Data & Storage Engineer (AI Neocloud)
- Australia
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research and government customers. We design, build and operate high-performance AI infrastructure, enabling organisations to train, deploy and scale AI, machine learning and HPC workloads securely on Australian soil.
As we continue to grow, we’re looking for an experienced Senior Data & Storage Engineer to take ownership of the data services and storage infrastructure powering Sharon AI’s AI Neocloud platform. Reporting to the Infrastructure Engineering Team Lead, you’ll sit at the intersection of high-performance storage, AI data platforms and cloud infrastructure — ensuring our large-scale AI training, inference and enterprise workloads have reliable, secure and performant access to data.
The Role
This is a hands-on engineering role responsible for deploying, operating and continually optimising Sharon AI’s multi-petabyte storage and data services platform. A core focus of the role is ownership of the VAST Data platform — architecture, deployment, operations, performance tuning and integration into GPU infrastructure — alongside broader data services capabilities including multi-tenant data management, data lifecycle operations, data protection, data access services and AI data workflows.
You’ll work closely with Platform Engineering, Infrastructure, AI Operations and Customer Engineering teams to build and operate a cloud-scale data platform supporting GPU-as-a-Service (GPUaaS), AI training clusters, enterprise AI workloads and future data-centric services offerings.
Key Responsibilities
- Deploy and operate Sharon AI’s multi-petabyte storage and data services platform
- Serve as the technical owner for the VAST Data environment, including upgrades, expansion, performance tuning, observability and operational excellence
- Manage VAST Data storage clusters supporting AI training, inference, retrieval-augmented generation (RAG), data lake and HPC workloads
- Implement and manage NFS, NVMe-oF, S3-compatible object services and high-performance AI data access protocols
- Manage and optimise GPUDirect Storage and high-throughput data paths between storage and GPU clusters
- Collaborate with the Platform team to integrate storage platforms with Kubernetes, Slurm and AI infrastructure
- Build automated provisioning and lifecycle management capabilities for customer datasets, projects and storage resources
- Develop data management processes including onboarding, migration, replication, retention, archiving and recovery
- Implement data protection, backup, disaster recovery and business continuity strategies
- Monitor and optimise storage performance, throughput, latency, metadata operations and AI workload efficiency
- Develop Infrastructure-as-Code and automation workflows using Terraform, Ansible and Python
- Implement observability, telemetry and capacity analytics across the data platform
- Collaborate with Security teams on data governance, encryption, access controls and compliance requirements
- Participate in incident response, root cause analysis and continuous improvement initiatives
- Support enterprise customers with data architecture guidance and best practices
Skills & Experience
We’re looking for a hands-on storage and data platform engineer who combines deep technical expertise with a customer-focused, automation-first mindset. You’ll ideally bring:
- 5+ years’ experience in storage engineering, data platform engineering or infrastructure engineering
- Proven hands-on experience operating and administering VAST Data environments
- Experience supporting petabyte-scale storage environments for AI, HPC, cloud or large-scale enterprise workloads
- Demonstrated experience delivering data services rather than solely infrastructure operations
- Experience integrating storage platforms with GPU, Kubernetes or cloud-native environments
- Knowledge of high-performance data access technologies including NVMe, NVMe-oF, RDMA and GPUDirect Storage
- Familiarity with Kubernetes storage orchestration and CSI integrations
- Experience with observability platforms such as Prometheus, Grafana, OpenTelemetry and vendor-specific monitoring tools
- Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field
- VAST Data certifications or equivalent hands-on operational expertise highly regarded
- Experience with NVIDIA DGX, SuperPOD, GPUDirect Storage, AI factory, GPUaaS, HPC or Neocloud environments highly regarded
- Familiarity with Apache Iceberg, Delta Lake, Spark or large-scale data processing environments advantageous
Why Join Sharon AI
- Join one of Australia’s fastest-growing sovereign AI infrastructure companies
- Own a critical platform at the heart of our AI Neocloud offering
- Work hands-on with cutting-edge GPU, storage and high-performance computing infrastructure
- Partner directly with Platform, Infrastructure and Customer Engineering teams shaping our data services roadmap
- Help build the AI data platform capabilities underpinning Australia’s AI future
- Grow your career within an innovative, rapidly scaling technology business
Our Values
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
GRC Analyst
- Australia
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research and government customers. We design, build and operate high-performance AI infrastructure, enabling organisations to train, deploy and scale AI, machine learning and HPC workloads securely on Australian soil.
As we continue to grow, we’re looking for a GRC Analyst to support the delivery of Sharon AI’s Governance, Risk & Compliance program. Reporting to the Head of GRC, you’ll help maintain the risk register, support compliance activities across key frameworks and embed GRC processes across the business.
The Role
This is a great opportunity for an emerging security and compliance professional to grow their career within a high-growth AI infrastructure company. You’ll work closely with the Head of GRC to maintain the risk register, support compliance programs including ISO 27001 and SOC 2, and help embed governance and risk practices across the business.
Key Responsibilities
- Assist in maintaining and updating Sharon AI’s risk register, including tracking risk treatment actions, owner follow-ups and status reporting
- Support the delivery of Sharon AI’s compliance programs including ISO 27001 and SOC 2, assisting with evidence collection, control testing and audit preparation
- Assist in the development, review and maintenance of Sharon AI’s information security policies, standards and procedures, ensuring documentation is current and accessible
- Conduct third-party and vendor security assessments, coordinating due diligence activities and maintaining the vendor risk register
- Respond to customer security questionnaires and due diligence requests, maintaining a library of standard responses and supporting evidence
- Support the delivery of security awareness training and assist in communicating GRC requirements across the business
- Assist in tracking and reporting on GRC metrics, preparing dashboards and status updates for the Head of GRC and relevant stakeholders
- Contribute to continuous improvement of GRC processes, tools and documentation as the function matures and scales
Skills & Experience
We’re looking for an emerging GRC professional who is detail-oriented, organised and eager to build a career in security and compliance. You’ll ideally bring:
- 2-4 years’ experience in a GRC, information security, risk or compliance role within a technology or enterprise environment
- Working knowledge of information security frameworks including ISO 27001 and SOC 2, and familiarity with the Australian Privacy Act
- Experience supporting compliance activities such as evidence collection, control testing or audit preparation
- Solid understanding of risk management principles and experience maintaining or contributing to a risk register
- Strong attention to detail with the ability to manage multiple workstreams, track deadlines and maintain accurate documentation
- Good interpersonal and communication skills with the ability to engage effectively with internal teams and external auditors or vendors
- Bachelor’s degree in Information Security, Computer Science, Business, Law or a related discipline
- Progress toward or completion of a relevant certification such as CompTIA Security+, ISO 27001 Internal Auditor or CISA highly regarded
- Background in technology, cloud, AI infrastructure or enterprise software environments highly regarded
Why Join Sharon AI
- Join one of Australia’s fastest-growing sovereign AI infrastructure companies
- Build your career within a growing GRC function, working closely with the Head of GRC
- Gain hands-on exposure to enterprise-grade compliance programs including ISO 27001 and SOC 2
- Work on cutting-edge AI, cloud and high-performance computing infrastructure
- Help shape the governance and security foundations supporting Australia’s AI future
- Grow your career within an innovative, rapidly scaling technology business
Our Values
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
Head of Governance, Risk & Compliance
- Australia
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research and government customers. We design, build and operate high-performance AI infrastructure, enabling organisations to train, deploy and scale AI, machine learning and HPC workloads securely on Australian soil.
As we continue to grow, we’re looking for an experienced Head of Governance, Risk & Compliance (GRC) to establish and lead our enterprise GRC function. Reporting to the CISO, you’ll build the governance, risk and compliance capability that supports Sharon AI’s continued growth while ensuring we meet the highest standards of security, regulatory compliance and operational resilience.
The Role
This is a permanent full-time leadership role responsible for designing, implementing and continually maturing Sharon AI’s Governance, Risk & Compliance framework. You’ll work closely with executive leadership, Engineering, Operations and Legal to ensure governance and security are embedded throughout the organisation while maintaining compliance with industry standards and regulatory obligations.
You’ll lead enterprise risk management, oversee compliance and audit programs, manage third-party risk, support customer security assurance activities and provide governance reporting to executive and Board stakeholders as the business continues to scale.
Key Responsibilities
- Design, implement and continuously improve Sharon AI’s enterprise Governance, Risk &Compliance framework
- Develop and maintain the enterprise risk management methodology, risk register and governance reporting
- Conduct regular enterprise risk assessments and provide risk posture updates to executive leadership
- Lead compliance programs across frameworks including ISO 27001, SOC 2 and applicable Australian and international regulatory requirements
- Drive certification, audit readiness and ongoing compliance initiatives
- Develop, maintain and continuously improve Sharon AI’s information security policies and governance documentation
- Manage third-party and vendor risk, including security assessments, due diligence and ongoing supplier compliance monitoring
- Partner with Engineering, Operations and Legal teams to embed governance, security and compliance into products, procurement and commercial processes
- Support enterprise customer security assurance activities, including security questionnaires, customer audits and evidence management
- Develop governance reporting, risk metrics and compliance dashboards for executive leadership and Board stakeholders
- Build and lead the GRC function as the business continues to grow
Skills & Experience
We’re looking for an experienced GRC leader who combines strong technical expertise with commercial thinking and the ability to influence stakeholders across all levels of the business. You’ll ideally bring:
- 8+ years’ experience in Governance, Risk & Compliance, information security risk or compliance, including at least 3 years in a leadership role
- Proven experience building or maturing GRC programs within high-growth technology, cloud, AI infrastructure or enterprise software environments
- Strong working knowledge of ISO 27001, SOC 2 Type II, NIST CSF and Australian privacy and regulatory frameworks
- Experience leading external audits, certification programs and regulatory engagements
- Demonstrated experience implementing enterprise risk management frameworks and operating within defined risk appetites
- Experience managing third-party risk, supplier assurance and security governance programs
- Excellent communication and stakeholder management skills, with the ability to present complex risk and compliance concepts to executive and Board audiences
- Bachelor’s degree in Information Security, Computer Science, Business, Law or a related discipline
- Professional certifications such as CISM, CRISC, CISSP or ISO 27001 Lead Auditor will be highly regarded
- Experience supporting IRAP readiness or operating within AI infrastructure, data centres, critical infrastructure or other regulated technology environments will be highly regarded
Why Join Sharon AI
- Join one of Australia’s fastest-growing sovereign AI infrastructure companies
- Build and lead a critical business function from the ground up
- Partner directly with executive leadership on strategic governance and security initiatives
- Work on cutting-edge AI, cloud and high-performance computing infrastructure
- Help shape the governance and security foundations supporting Australia’s AI future
- Grow your career within an innovative, rapidly scaling technology business
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
Workplace Technician (End-User Services / IT Support)
- Sydney
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research and government customers. We design, build and operate high-performance AI infrastructure, enabling organisations to train, deploy and scale AI, machine learning and HPC workloads securely on Australian soil.
As we continue to grow, we’re looking for a proactive and customer-focused Workplace Technician to help deliver an exceptional technology experience for our employees. Reporting to the Head of Operations, you’ll be responsible for ensuring our people have secure, reliable and well-supported workplace technology, while helping build the foundations of a world-class internal IT environment.
The Role
This is a permanent full-time role responsible for supporting Sharon AI’s end-user technology environment across our Sydney office and remote workforce. You’ll provide first and second level technical support, manage the lifecycle of workplace devices, maintain IT assets, and ensure employees have the tools they need to be productive from day one.
Working closely with Operations, Security, vendors and employees across the business, you’ll play a key role in maintaining secure, reliable workplace technology while continuously improving the employee experience.
Key Responsibilities
- Provide first and second level support for laptops, desktops, mobile devices, peripherals and collaboration tools
- Diagnose and resolve hardware, software and connectivity issues both remotely and onsite
- Provision, configure, deploy and decommission workplace technology for new starters and existing employees
- Manage IT assets, equipment lifecycle, repairs, replacements and inventory records
- Support identity and access management processes, including user provisioning and de-provisioning
- Ensure workplace devices remain compliant with security policies through patching, encryption and endpoint protection
- Manage incidents and service requests through the service management platform while meeting agreed SLAs
- Support Microsoft 365, collaboration platforms, video conferencing and workplace productivity tools
- Coordinate workplace technology changes, office moves and vendor engagement where required
- Create and maintain technical documentation, knowledge articles and user guides while identifying opportunities for continuous improvement.
Skills & Experience
- Previous experience in an IT Support, Service Desk, Desktop Support or Workplace Technology role
- Experience supporting users within a corporate or enterprise environment
- Strong knowledge of Windows and/or macOS environments
- Experience supporting Microsoft 365 and modern workplace collaboration tools
- Experience supporting mobile devices and endpoint management solutions such as Microsoft Intune or other MDM platforms
- Solid understanding of hardware troubleshooting across laptops, desktops and peripherals
- Working knowledge of networking fundamentals including Wi-Fi, VPN, DNS and DHCP
- Excellent problem-solving skills with a customer-first approach
- Strong written and verbal communication skills with the ability to support both technical and non-technical users
- Ability to manage competing priorities while delivering a high level of service.
Desirable
- ITIL Foundation certification
- Microsoft, Apple or endpoint management certifications
- CompTIA A+, Network+ or similar certifications
- Experience with endpoint security, device compliance and identity management
- Experience working within cloud, technology or high-growth organisations
- Exposure to modern workplace management platforms including Microsoft Intune, Autopilot or Jamf.
What We’re Looking For
- A customer-focused IT professional who genuinely enjoys helping people
- Someone who takes ownership and sees issues through to resolution
- Highly organised with excellent attention to detail, particularly around asset management and security
- A proactive problem solver who enjoys improving processes and user experience
- Strong communicator who builds trusted relationships across the business
- Comfortable working independently while collaborating with a broader operations team
- Someone excited by the opportunity to help build the workplace technology function within a fast-growing AI infrastructure company.
Why Join Sharon AI
- Join one of Australia’s fastest-growing sovereign AI infrastructure companies
- Help build the internal technology environment supporting a world-class engineering team
- Work with cutting-edge AI, cloud and GPU infrastructure technologies
- Be part of a collaborative, high-performing team where you’ll have genuine ownership and influence
- Play a key role in supporting Australia’s AI capability and future workforce
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
Head of PMO / PMO Lead
- Australia
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research, and government customers. We design, build, and operate high-performance AI infrastructure, enabling organisations to train, deploy, and scale AI, machine learning, and HPC workloads securely on Australian soil.
As we continue to scale, we’re seeking an experienced Head of PMO to establish and lead our enterprise Project Management Office. Reporting into senior leadership, you’ll build the governance, processes and delivery frameworks that enable Sharon AI to execute complex, cross-functional programmes consistently and at scale.
The Role
This is a permanent full-time leadership role responsible for establishing and leading Sharon AI’s PMO function.
Working across Infrastructure, Platform, Commercial, Procurement, Finance, Legal, Security and Operations, you’ll create the delivery standards, governance frameworks and programme controls that ensure major initiatives are prioritised, executed and delivered successfully.
This is an outstanding opportunity for someone who enjoys building structure within fast-growing organisations and wants to shape how one of Australia’s most exciting AI infrastructure businesses delivers at scale.
Key Responsibilities
- Establish and lead Sharon AI’s enterprise PMO, including governance frameworks, delivery methodologies, reporting standards and programme controls.
- Develop consistent project lifecycles, templates, workflows, RACI models, approval processes and delivery playbooks across the business.
- Own the enterprise project and programme portfolio, providing executive visibility over delivery status, milestones, risks, dependencies and resource planning.
- Partner with leaders across Infrastructure, Platform, Commercial, Procurement, Finance, Legal, Security and Operations to drive successful execution of strategic initiatives.
- Translate business strategy into structured programmes, delivery roadmaps and executable plans.
- Drive governance forums, reporting cadences and decision-making processes across multiple concurrent programmes.
- Improve organisational delivery capability by embedding best practice programme management, simplifying processes and increasing operational maturity.
- Identify delivery risks, remove blockers and ensure projects remain aligned with business priorities.
- Champion continuous improvement across programme management practices and delivery governance.
Skills & Experience
- Extensive experience leading PMOs, programme management or enterprise delivery functions within complex technology, infrastructure or high-growth environments.
- Proven success establishing or transforming PMO frameworks, governance models and delivery methodologies that improve organisational execution.
- Strong understanding of project, programme and portfolio management, including governance, risk, stakeholder management, resource planning and delivery reporting.
- Demonstrated ability to lead complex cross-functional programmes involving technical, commercial and executive stakeholders.
- Excellent communication and influencing skills, with the ability to build trusted relationships across all levels of the business.
- Strong process improvement mindset, with experience designing scalable workflows, governance frameworks and operational best practices.
- Highly organised, pragmatic and comfortable bringing structure to fast-paced, evolving environments.
- Bachelor’s degree in Business, Engineering, Technology, Project Management or a related discipline.
Highly regarded:
- Experience within AI infrastructure, cloud, hyperscale, data centre, telecommunications, SaaS or enterprise technology organisations.
- Exposure to NVIDIA infrastructure, GPU platforms, HPC environments or platform operations.
- Experience building PMO functions from the ground up.
- Certifications such as PMP, PRINCE2, MSP, Agile or Lean Six Sigma.
Why Join Sharon AI
- Join one of Australia’s fastest-growing sovereign AI infrastructure companies.
- Build and lead the PMO function from the ground up.
- Partner directly with senior executives on the company’s most strategic initiatives.
- Shape how Australia’s next generation AI infrastructure programmes are delivered.
- Competitive remuneration package including STI and LTI.
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
HR Manager
- Sydney
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research, and government customers. We design, build, and operate high-performance AI infrastructure, enabling organisations to train, deploy, and scale AI, machine learning, and HPC workloads securely on Australian soil.
As we continue to grow, we’re looking for an experienced and commercially minded HR Manager to help build a high-performing, people-first organisation. Reporting to the Head of HR, you’ll partner with leaders across the business to deliver both strategic and operational HR initiatives that support our continued growth.
The Role
This is a permanent full-time leadership role responsible for overseeing the day-to-day delivery of Sharon AI’s People & Culture function. Working closely with leaders across the business, you’ll provide trusted HR advice across the entire employee lifecycle while helping shape the people strategy of a rapidly scaling technology company.
You’ll lead HR operations, manage complex employee matters, drive recruitment outcomes, improve people processes, and mentor junior HR team members, ensuring Sharon AI continues to attract, develop and retain exceptional talent.
Key Responsibilities
- Partner with leaders across the business to provide strategic and operational HR advice throughout the employee lifecycle
- Lead end-to-end recruitment across technical, corporate and leadership positions, delivering an exceptional candidate experience
- Manage employee relations matters including performance management, investigations, grievances, disciplinary processes and terminations
- Drive workforce planning, succession planning and talent management initiatives to support business growth
- Oversee onboarding and offboarding programs to ensure a positive employee experience
- Support remuneration reviews, salary benchmarking, employment contracts and employee benefits administration
- Ensure compliance with Australian employment legislation, Fair Work requirements, company policies and governance frameworks
- Develop and continuously improve HR policies, systems and processes
- Prepare HR reporting and workforce analytics to support executive decision-making
- Mentor and develop junior HR team members while contributing to strategic people projects
Skills & Experience
- 5+ years’ experience in Human Resources, including experience as an HR Business Partner, Senior HR Advisor or HR Manager
- Strong experience managing employee relations, performance management and organisational development
- Demonstrated experience partnering with senior leaders and providing commercially focused HR advice
- Sound knowledge of Australian employment legislation, the Fair Work Act, National Employment Standards and Modern Awards
- Experience preparing employment contracts, remuneration reviews and HR policies
- Strong experience with HRIS platforms and Microsoft Office
- Excellent written and verbal communication skills with the ability to influence stakeholders at all levels
Desirable
- Experience working within technology, AI, cloud, SaaS or engineering organisations
- Experience supporting high-growth or rapidly scaling businesses
- Experience with employer-sponsored visas and immigration processes
- Exposure to ISO-certified or highly regulated environments
What We’re Looking For
- A commercially minded HR leader who enjoys partnering with the business
- Confident handling complex employee relations matters with professionalism and discretion
- Strong relationship builder who can influence and coach leaders
- Highly organised with excellent project and process management skills
- Comfortable balancing strategic initiatives with hands-on operational HR
- Adaptable, resilient and excited by the pace of a growing AI infrastructure business
Why Join Sharon AI
- Join one of Australia’s fastest-growing sovereign AI infrastructure companies
- Work directly with senior leadership to shape our people strategy
- Help build the foundations of a high-performing, values-driven organisation
- Play a key role in supporting Australia’s AI capability and future workforce
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
Deal Desk Coordinator
- Sydney, Aus
- Full Time
Short Intro About the Job
About Sharon AI
Sharon AI is an Australian sovereign Neocloud and NVIDIA Cloud Partner, delivering large-scale GPU compute platforms for enterprise, research, and government customers. We design, build, and operate high-performance AI infrastructure, enabling organisations to train, deploy, and scale AI, machine learning, and HPC workloads securely on Australian soil.
As we continue to scale, we are looking for a proactive Deal Desk Coordinator to help our Sales team move every deal from qualification to signature quickly, compliantly and without ambiguity.
The Role
This is a Permanent full-time process-support role, not a quota-carrying sales position, where you’ll sit at the intersection of Sales, Legal, Compliance and Finance, coordinating every deal in the pipeline from qualification to signature. Reporting to the Chief Revenue Officer, you’ll chase approvals, run compliance screening, coordinate contract redlines with Legal, and keep deal records accurate and audit-ready.
Key Responsibilities
- Act as the day-to-day point of contact for Account Executives and Business Development Managers on deal structuring, approvals, pricing exceptions and non-standard terms
- Support the end-to-end deal workflow in the CRM (HubSpot), from Marketing Qualified Lead through to Closed Won, checking that every opportunity carries current stage, close-plan, approvals and compliance documentation
- Coordinate the quote-to-contract handoff between Sales, Finance and Legal, following up so no deal stalls waiting on an internal owner
- Maintain the live deal tracker/dashboard, updating status and blockers and proactively chasing overdue actions
- Prepare and coordinate the weekly deal desk review with Sales leadership, helping triage at-risk or stuck deals
- Coordinate contract generation, redlines and turnaround between Sales, the customer and Legal, tracking versions and outstanding issues
- Help maintain the deal desk playbook: approval matrices, escalation paths and SLAs for every internal handoff
- Support onboarding of new sellers on deal desk process, compliance requirements and CRM discipline
Skills & Experience
- 1–3+ years in deal desk, sales operations, or contracts/commercial operations support, ideally within B2B SaaS, cloud/infrastructure or technology services
- Exposure to coordinating (not necessarily performing) legal and compliance workflows within a commercial process
- Experience with CRM platforms (HubSpot preferred)
- Strong coordination and follow-up discipline, comfortable managing multiple concurrent deals in a fast-scaling, deadline-driven environment
- Clear verbal and written communication skills across Sales, Legal, Finance and Executive Leadership
Desirable
- Tertiary qualification in Business, Commerce, Law or a related discipline
- Exposure to contract lifecycle management tooling (e.g. PandaDoc, Juro or Ironclad)
- Familiarity with MEDDPICC or an equivalent sales qualification methodology
- Exposure to forecast analysis or Board-level reporting administration
- Experience operating within a regulated or export-controlled customer base
What We’re Looking For
- Calm under pressure when deals are time-critical or commercially sensitive
- High attention to detail and comfort with ambiguity in a fast-scaling infrastructure business
- Process-oriented mindset with a bias toward documentation, repeatability and audit trails
- Ability to translate legal and compliance requirements into plain language for sales teams
- Comfortable working cross-functionally in a matrixed organisation, without formal line authority
- Reliable, accountable and discreet
Why Join Sharon AI?
- Sit at the centre of a high-growth, sovereign AI infrastructure business
- Work closely with Sales, Legal, Finance and Executive Leadership
- Help build and shape deal desk process from the ground up
- Make a real impact in strengthening Australia’s AI capability
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
Data Centre Operations Manager
- Sydney, Aus
- Full Time
Short Intro About the Job
Sharon AI
Sharon AI is building the infrastructure powering the next generation of artificial intelligence.
Operating across AI infrastructure, high-performance compute, cloud platforms and large-scale technology environments, Sharon AI delivers scalable, secure and commercially sustainable infrastructure solutions supporting advanced AI workloads globally.
As Sharon AI continues to expand, we’re looking for an experienced Data Centre Operations Manager to lead the day-to-day operations of our mission-critical data centre facilities.
Working closely with Network, Infrastructure, Security and Facilities teams, you’ll be responsible for ensuring the availability, reliability and security of critical infrastructure while leading a high-performing operations team. From managing power and cooling systems through to incident response, vendor management and continuous operational improvement, you’ll play a key role in keeping our environments running at the highest standard.
This is an excellent opportunity for an experienced data centre leader who enjoys balancing hands-on operational excellence with people leadership in a fast-paced, high-availability environment.
What You’ll Be Doing
- Lead the day-to-day operations of Sharon AI’s data centre facilities, ensuring maximum uptime and operational resilience.
- Oversee critical infrastructure including power, cooling, environmental monitoring and facility systems.
- Lead, mentor and develop the on-site Data Centre Operations team, including rostering, coaching and performance management.
- Manage physical security, access control and site safety processes
- Coordinate planned maintenance activities, contractor access and vendor management.
- Partner closely with the Network Operations Centre (NOC) to ensure rapid incident resolution and operational continuity.
- Own major incident and outage response, including root cause analysis and post-incident reviews.
- Maintain and improve operational procedures, change management processes and documentation.
- Coordinate capacity planning across power, cooling and rack space alongside Infrastructure and Network teams.
- Manage relationships with critical infrastructure vendors including power, cooling, fire suppression and security providers.
- Ensure compliance with health, safety and environmental standards, as well as relevant operational certifications.
- Drive continuous improvement initiatives to enhance efficiency, resilience and operational maturity across the facility.
- Participate in an on-call roster and provide leadership during after-hours operational incidents when required.
What We’re Looking For
- Bachelor’s degree in Engineering, Information Technology, Facilities Management or a related discipline (or equivalent practical experience).
- 5-10+ years’ experience within data centre operations, facilities management or critical infrastructure environments.
- Demonstrated experience leading operational teams in 24/7 mission-critical environments.
- Strong understanding of data centre infrastructure, including power, cooling and environmental monitoring systems.
- Proven experience managing incidents and driving effective operational outcomes under pressure.
- Experience managing vendors, contractors and service level agreements.
- Strong knowledge of physical security, access control and health & safety requirements.
- Excellent stakeholder management, communication and leadership skills.
- Strong documentation, process management and continuous improvement mindset.
- Ability to prioritise effectively and make sound decisions in fast-paced operational environments.
Highly Regarded
- Data centre certifications such as CDCP, CDCS or equivalent.
- Experience using Building Management Systems (BMS) or Data Centre Infrastructure Management (DCIM) platforms.
- Familiarity with Tier III and Tier IV data centre standards.
- Experience within colocation or multi-tenant data centre environments.
- Knowledge of UPS, generator and fire suppression systems.
- Exposure to ISO 27001, SOC 2 or similar compliance frameworks.
- Experience supporting AI infrastructure, GPU clusters or high-density compute environments.
Why Join Sharon AI?
This is an opportunity to join one of Australia’s fastest-growing AI infrastructure businesses and help operate the critical facilities powering the next generation of artificial intelligence.
You’ll lead a highly capable operations team while working alongside talented engineering, infrastructure and security professionals to deliver resilient, world-class data centre operations that support advanced AI workloads at scale.
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
If you’re passionate about mission-critical operations and want to play a key role in building Australia’s AI infrastructure, we’d love to hear from you.
NOC Manager
- Sydney, Aus
- Full Time
Short Intro About the Job
Sharon AI
Sharon AI is building the infrastructure powering the next generation of artificial intelligence.
Operating across AI infrastructure, high-performance compute, cloud platforms and large-scale technology environments, Sharon AI delivers scalable, secure and commercially sustainable infrastructure solutions supporting advanced AI workloads globally.
As Sharon AI continues to grow, we’re seeking an experienced and hands-on NOC Manager to lead our 24/7 Network Operations Centre and ensure the reliability, availability and performance of our critical infrastructure.
Reporting to the Head of Operations and working closely with Network Engineering, Infrastructure, Data Centre Operations and Security teams, you’ll lead a team of NOC engineers and analysts, own major incident management and drive continuous improvement across monitoring, alerting and operational processes.
This is an exciting opportunity for an operations leader who thrives in a fast-paced, mission-critical environment and enjoys combining strong technical operations with people leadership.
What You’ll Be Doing
- Lead and manage the 24/7 Network Operations Centre (NOC), ensuring continuous monitoring and support of network and infrastructure services.
- Oversee the real-time monitoring of network health, performance and availability across all environments.
- Manage incident detection, triage, escalation and resolution in line with agreed service levels.
- Manage delivery partners to ensure service and contractual commitments are achieved.
- Develop and maintain NOC shift rosters to provide continuous 24/7 operational coverage.
- Own major incident management, coordinating cross-functional teams through response, communication and resolution.
- Maintain and continuously improve NOC runbooks, escalation procedures and standard operating procedures.
- Drive enhancements to monitoring and alerting to reduce mean time to detect (MTTD) and mean time to resolve (MTTR).
- Coach, mentor and develop NOC engineers and analysts, including performance management and career development.
- Report on operational performance, incident trends and SLA compliance to leadership.
- Coordinate closely with Network Engineering, Infrastructure and Security teams on escalations, problem management and root cause analysis.
- Identify opportunities to improve monitoring, ticketing and alerting platforms, partnering with Platform teams on implementation.
- Support change management processes by ensuring appropriate NOC oversight during planned changes.
- Participate in on-call and after-hours major incident escalations as required.
What We’re Looking For
- Bachelor’s degree in Information Technology, Computer Science or a related discipline (or equivalent practical experience).
- 5-8+ years’ experience within network operations, NOC or IT operations environments.
- Demonstrated experience leading or supervising a 24/7 Network Operations Centre, including shift management and rostering.
- Strong background in network operations, cloud infrastructure, monitoring and incident management.
- Solid understanding of ITIL incident, problem and change management practices.
- Experience with monitoring and alerting platforms such as SolarWinds, Zabbix, PRTG or similar technologies.
- Experience using ITSM and ticketing platforms such as ServiceNow or Jira Service Management.
- Strong troubleshooting and analytical skills across network and infrastructure environments.
- Proven ability to lead calmly and effectively during major operational incidents.
- Excellent communication, stakeholder management and reporting skills.
- Ability to manage competing priorities in a fast-paced, 24/7 operational environment.
- Security-conscious mindset with a strong focus on operational risk and service reliability.
- Flexibility to support a 24/7 roster, including rotating shifts, weekends, public holidays and on-call responsibilities when required.
Highly Regarded
- ITIL Foundation (or higher) certification.
- Networking certifications such as CCNA, CCNP or equivalent.
- Experience with cloud monitoring platforms including Azure Monitor, AWS CloudWatch or Datadog.
- Familiarity with automation and scripting for monitoring and alerting using Python, PowerShell or Bash.
- Experience supporting multi-site or Australia-wide network environments.
- Exposure to ISO 27001 or other relevant compliance frameworks.
- Experience supporting AI infrastructure, GPU environments or high-density compute platforms.
Why Join Sharon AI?
This is an opportunity to join one of Australia’s fastest-growing AI infrastructure businesses and play a key role in ensuring the reliability of the technology powering the next generation of artificial intelligence.
You’ll lead a highly capable Network Operations Centre while working alongside engineering, infrastructure and operations teams to build and operate resilient, world-class AI infrastructure at scale.
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
If you’re an experienced operations leader who thrives in a 24/7, mission-critical environment and wants to help shape the future of AI infrastructure, we’d love to hear from you.
Technical Writer
- Australia
- Full Time
Short Intro About the Job
Sharon AI
Sharon AI is building the infrastructure powering the next generation of artificial intelligence.
Operating across AI infrastructure, high-performance compute, cloud platforms and large-scale technology environments, Sharon AI delivers scalable, secure and commercially sustainable infrastructure solutions supporting advanced AI workloads globally.
As Sharon AI continues to grow, we’re seeking an experienced Technical Writer / Technical Editor to own and elevate the documentation that underpins our Infrastructure and Architecture function.
Working closely with AI/HPC Architects, Network Architects, Platform Engineering, Security, Procurement and Delivery teams, you’ll transform complex technical concepts into clear, structured and reusable documentation that enables Sharon AI to scale consistently and efficiently.
This is an exciting opportunity for a technical communicator who enjoys working with cutting-edge infrastructure and believes great documentation is a critical part of building world-class technology.
What You’ll Be Doing
- Develop and maintain technical documentation across networking, compute, storage, platform, security, observability and operational environments.
- Partner with subject matter experts to translate complex technical concepts, architecture decisions and design standards into clear, accurate and user-friendly documentation.
- Establish and maintain documentation standards, templates, naming conventions, version control processes and publication workflows.
- Create internal documentation including design guides, implementation guides, configuration documentation, operational runbooks, process flows, decision records, knowledge base articles and technical standards.
- Produce customer-facing documentation including onboarding guides, solution overviews, service descriptions, architecture summaries and technical response content.
- Ensure documentation aligns with Sharon AI’s infrastructure roadmap, reference architectures, deployment lifecycle and operational maturity model.
- Create executive-ready content to support customer presentations, board reporting, investment decisions and technical assurance.
- Continuously review and improve documentation quality, consistency, accessibility and governance across the organisation.
What We’re Looking For
- Bachelor’s degree in Technical Communication, Engineering, Computer Science, Information Systems, Communications or a related discipline (or equivalent practical experience).
- Demonstrated experience producing technical documentation within complex technology environments.
- Experience working closely with engineers and technical subject matter experts to develop high-quality documentation.
- Excellent ability to translate highly technical concepts into clear, structured content for both technical and non-technical audiences.
- Strong editorial skills with exceptional attention to detail, consistency and readability.
- Experience developing documentation standards, governance processes, version control and approval workflows.
- Excellent stakeholder management skills with the ability to gather information from multiple teams and produce polished documentation.
- Strong organisational skills with the ability to manage multiple documentation projects simultaneously.
- A proactive mindset with a passion for continuous improvement and documentation excellence.
Highly Regarded
- Experience within AI, cloud, data centre, networking, storage, cybersecurity or enterprise infrastructure environments.
- Experience working for a hyperscaler, cloud provider, managed services provider or data centre operator.
- Familiarity with NVIDIA reference architectures, GPU clusters, InfiniBand, Spectrum-X, Kubernetes or AI/HPC infrastructure.
- Experience producing documentation for regulated or sovereign technology environments.
- Experience managing enterprise documentation repositories and knowledge management platforms.
Why Join Sharon AI?
This is an opportunity to join one of Australia’s fastest-growing AI infrastructure businesses and play a key role in documenting the technology powering the next generation of artificial intelligence.
You’ll work alongside leading infrastructure architects and engineering teams while building the documentation, standards and knowledge that enable Sharon AI to scale world-class AI infrastructure.
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
If you’re passionate about technical communication and want to help shape the documentation behind Australia’s next generation of AI infrastructure, we’d love to hear from you.
Network Administrator
- Australia
- Full Time
Short Intro About the Job
Sharon AI
Sharon AI is building the infrastructure powering the next generation of artificial intelligence.
Operating across AI infrastructure, high-performance compute, cloud platforms and large-scale technology environments, Sharon AI delivers scalable, secure and commercially sustainable infrastructure solutions supporting advanced AI workloads globally.
As Sharon AI continues to grow, we’re seeking a hands-on Network Administrator to support and optimise the sovereign network infrastructure that powers our AI platforms across multiple data centre environments.
Working closely with our Infrastructure, Platform and Security teams, you’ll be responsible for maintaining secure, high-performance networking, supporting infrastructure deployments, monitoring production environments and helping scale the networking backbone behind next-generation AI workloads.
This is an exciting opportunity for someone who enjoys working in mission-critical environments, solving complex networking challenges and supporting cutting-edge AI infrastructure.
What You’ll Be Doing
- Maintain and optimise high-performance data centre and cluster networking environments.
- Configure, support and troubleshoot enterprise networking platforms including NVIDIA Mellanox/Spectrum, Cisco, Juniper and Mikrotik.
- Support low-latency, high-throughput networking environments powering GPU and compute-intensive workloads.
- Maintain cloud networking and hybrid connectivity solutions, including AWS Direct Connect and Azure ExpressRoute.
- Configure and support routing technologies including eBGP, EVPN, IPv4, IPv6 and public internet routing.
- Manage network security technologies including firewalls, IDS/IPS and network access control systems while proactively monitoring vulnerabilities.
- Monitor network health, investigate alerts and resolve production performance, stability and connectivity issues.
- Troubleshoot Linux networking and operating system-level network stacks.
- Support networking across virtualised and containerised environments including KVM, Docker and Kubernetes.
- Assist with network capacity planning, performance tuning and infrastructure scaling.
- Collaborate closely with Infrastructure, Platform and Security teams to support deployments, troubleshooting and ongoing operational improvements.
What We’re Looking For
- Strong experience supporting enterprise and data centre networking environments.
- Hands-on experience with networking technologies including NVIDIA Mellanox/Spectrum, Cisco, Juniper and Mikrotik.
- Strong understanding of routing and switching technologies including eBGP, EVPN, IPv4 and IPv6.
- Experience supporting cloud networking and hybrid connectivity across AWS and Azure environments.
- Knowledge of network security technologies including firewalls, IDS/IPS and network access control.
- Experience monitoring, troubleshooting and resolving network incidents within production environments.
- Strong Linux administration and network troubleshooting skills.
- Experience supporting networking within virtualised and containerised environments such as KVM, Docker and Kubernetes.
- Understanding of network capacity planning, performance optimisation and scalability.
- Excellent troubleshooting, analytical and problem-solving skills.
- Strong communication skills with the ability to work collaboratively across technical teams
- A proactive mindset with a passion for operational excellence and continuous improvement.
Highly Regarded
- Experience supporting GPU clusters or AI infrastructure environments.
- Exposure to high-performance networking technologies and low-latency switching fabrics.
- Experience working within large-scale data centre or cloud infrastructure environments.
- Familiarity with zero trust networking and modern security architectures.
- Experience working in highly available, mission-critical production environments.
Why Join Sharon AI?
This is an opportunity to join one of Australia’s fastest-growing AI infrastructure businesses and help build the networking platforms powering the next generation of artificial intelligence.
You’ll work alongside talented Infrastructure, Platform and Security teams while supporting the high-performance networks that enable advanced AI workloads at scale.
Our values:
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
If you’re passionate about enterprise networking and want to help build the infrastructure behind the future of AI, we’d love to hear from you.
Technical Project Manager
- Melbourne
- Full Time
Short Intro About the Job
Sharon AI
Sharon AI is building the infrastructure powering the next generation of artificial intelligence.
Operating across AI infrastructure, high-performance compute, cloud platforms and large-scale technology environments, Sharon AI delivers scalable, secure and commercially sustainable infrastructure solutions supporting advanced AI workloads globally.
As Sharon AI continues to grow, we are seeking a highly organised and commercially minded Technical Project Manager to lead the delivery of complex technical, infrastructure and platform projects across the business.
Working closely with engineering, operations, product and executive teams, this role will be responsible for bringing structure, accountability and delivery excellence to a broad portfolio of initiatives, including software development, infrastructure deployments, platform enhancements and enterprise customer engagements.
This is an exciting opportunity for a project management professional who thrives in fast-paced technology environments and enjoys working across technical and business stakeholders to deliver meaningful outcomes.
What You’ll Be Doing
- Lead the end-to-end delivery of technical projects from initiation through to completion.
- Develop and manage project plans, timelines, budgets, resources and delivery schedules.
- Coordinate cross-functional teams including engineering, operations, product, vendors and external stakeholders.
- Identify, assess and manage project risks, issues and dependencies to ensure successful project outcomes.
- Oversee RFI, RFP and tender processes, particularly for government, enterprise and infrastructure-related projects.
- Track project performance, milestones and deliverables, providing clear reporting to leadership and stakeholders.
- Ensure technical and business requirements are clearly defined, documented and delivered.
- Support capacity planning and resource forecasting activities across multiple projects.
- Maintain strong project governance including documentation, reporting, risk registers, decision logs and change controls.
- Drive continuous improvement initiatives and contribute to the development of best-practice project delivery frameworks.
- Support infrastructure deployments and technology projects across data centre and cloud environments.
What We’re Looking For
- Tertiary qualification in Project Management, Information Technology, Engineering, Business or a related discipline.
- 5–8 years’ experience delivering technical projects within technology, infrastructure, cloud or software environments.
- Demonstrated experience managing multiple concurrent projects and stakeholders.
- Strong project planning, scheduling and budgeting capability.
- Excellent stakeholder management and communication skills.
- Experience working closely with technical teams throughout the software development or infrastructure delivery lifecycle.
- Strong risk management and problem-solving capability.
- Experience using project management tools such as Jira, Microsoft Planner or similar platforms.
- Ability to work effectively in a fast-paced, evolving environment where priorities can shift quickly.
- Highly organised, proactive and outcome-focused.
Highly Regarded
- Experience within AI, cloud, data centre or high-performance computing environments.
- Exposure to government, enterprise or infrastructure-related projects.
- Experience managing vendors, procurement activities and third-party delivery partners.
- Understanding of infrastructure deployment, capacity planning and operational readiness.
Why Join Sharon AI?
This is an opportunity to join one of Australia’s fastest-growing AI infrastructure businesses and play a key role in delivering the technology that powers the next generation of artificial intelligence.
At Sharon AI, you’ll work alongside talented technical, operational and commercial teams while helping build the infrastructure and platforms that support advanced AI workloads at scale.
Our Values
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
If you’re passionate about delivering complex technology projects and want to help shape the future of AI infrastructure, we’d love to hear from you.
Technical Project Manager
- Sydney
- Full Time
Short Intro About the Job
Sharon AI
Sharon AI is building the infrastructure powering the next generation of artificial intelligence.
Operating across AI infrastructure, high-performance compute, cloud platforms and large-scale technology environments, Sharon AI delivers scalable, secure and commercially sustainable infrastructure solutions supporting advanced AI workloads globally.
As Sharon AI continues to grow, we are seeking a highly organised and commercially minded Technical Project Manager to lead the delivery of complex technical, infrastructure and platform projects across the business.
Working closely with engineering, operations, product and executive teams, this role will be responsible for bringing structure, accountability and delivery excellence to a broad portfolio of initiatives, including software development, infrastructure deployments, platform enhancements and enterprise customer engagements.
This is an exciting opportunity for a project management professional who thrives in fast-paced technology environments and enjoys working across technical and business stakeholders to deliver meaningful outcomes.
What You’ll Be Doing
- Lead the end-to-end delivery of technical projects from initiation through to completion.
- Develop and manage project plans, timelines, budgets, resources and delivery schedules.
- Coordinate cross-functional teams including engineering, operations, product, vendors and external stakeholders.
- Identify, assess and manage project risks, issues and dependencies to ensure successful project outcomes.
- Oversee RFI, RFP and tender processes, particularly for government, enterprise and infrastructure-related projects.
- Track project performance, milestones and deliverables, providing clear reporting to leadership and stakeholders.
- Ensure technical and business requirements are clearly defined, documented and delivered.
- Support capacity planning and resource forecasting activities across multiple projects.
- Maintain strong project governance including documentation, reporting, risk registers, decision logs and change controls.
- Drive continuous improvement initiatives and contribute to the development of best-practice project delivery frameworks.
- Support infrastructure deployments and technology projects across data centre and cloud environments.
What We’re Looking For
- Tertiary qualification in Project Management, Information Technology, Engineering, Business or a related discipline.
- 5–8 years’ experience delivering technical projects within technology, infrastructure, cloud or software environments.
- Demonstrated experience managing multiple concurrent projects and stakeholders.
- Strong project planning, scheduling and budgeting capability.
- Excellent stakeholder management and communication skills.
- Experience working closely with technical teams throughout the software development or infrastructure delivery lifecycle.
- Strong risk management and problem-solving capability.
- Experience using project management tools such as Jira, Microsoft Planner or similar platforms.
- Ability to work effectively in a fast-paced, evolving environment where priorities can shift quickly.
- Highly organised, proactive and outcome-focused.
Highly Regarded
- Experience within AI, cloud, data centre or high-performance computing environments.
- Exposure to government, enterprise or infrastructure-related projects.
- Experience managing vendors, procurement activities and third-party delivery partners.
- Understanding of infrastructure deployment, capacity planning and operational readiness.
Why Join Sharon AI?
This is an opportunity to join one of Australia’s fastest-growing AI infrastructure businesses and play a key role in delivering the technology that powers the next generation of artificial intelligence.
At Sharon AI, you’ll work alongside talented technical, operational and commercial teams while helping build the infrastructure and platforms that support advanced AI workloads at scale.
Our Values
- Integrity
- Innovation
- Collaboration
- Wellbeing
- Inclusion
If you’re passionate about delivering complex technology projects and want to help shape the future of AI infrastructure, we’d love to hear from you.